Shipping policy

SHIPPING POLICY

Effective Date: August 15, 2026

This Shipping Policy explains how orders placed through mancavemoguls.com are processed, shipped, and delivered.

Man Cave Moguls is operated by Apollo Mac Enterprises ("Man Cave Moguls," "we," "us," or "our").

1. SHIPPING DESTINATIONS

We currently ship to eligible addresses within the United States.

Shipping availability may vary depending on the product, supplier, destination, package dimensions, and delivery requirements.

Certain products may not be available for delivery to Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses, or other locations that cannot accept the applicable carrier or freight service.

If we are unable to ship an order to the address provided, we will contact you regarding available options.

2. SHIPPING COSTS

Shipping charges, when applicable, are calculated based on the product, supplier, shipping destination, shipping method, and other fulfillment requirements.

The shipping options and charges displayed at checkout apply to your order.

Some products or orders may qualify for free shipping, while others may have a shipping charge.

Applicable taxes are separate from shipping charges and may be calculated during checkout.

3. ORDER PROCESSING

Orders are generally submitted for processing after payment has been successfully authorized.

Because Man Cave Moguls works with multiple suppliers and fulfillment partners, processing times vary by product and supplier.

Processing time refers to the period between placement of an order and shipment of the product. Processing time is separate from carrier transit time.

Orders placed on weekends or holidays may begin processing on the next applicable business day.

4. DELIVERY ESTIMATES

Delivery times vary depending on the product, supplier, destination, shipping method, carrier, and whether specialized freight delivery is required.

Any delivery date or transit time displayed on a product page, during checkout, in an order confirmation, or in shipping communications should be considered an estimate unless expressly stated otherwise.

Delivery estimates may be affected by circumstances outside our reasonable control, including:

  • Carrier delays;
  • Weather conditions;
  • Supplier processing delays;
  • Inventory availability;
  • Freight scheduling;
  • Holidays;
  • Transportation disruptions;
  • Incorrect or incomplete shipping information; or
  • Other unforeseen events.

We cannot guarantee a specific delivery date unless we expressly provide such a guarantee in writing.

5. MULTIPLE SHIPMENTS

Products purchased in the same order may be supplied by different manufacturers, distributors, or fulfillment partners.

As a result, an order containing multiple products may:

  • Arrive in separate packages;
  • Ship from different locations;
  • Use different carriers;
  • Have multiple tracking numbers; and
  • Arrive on different dates.

Receiving part of an order does not necessarily mean that the remaining items are missing or delayed.

6. SHIPPING CARRIERS

Orders may be shipped using carriers selected by our suppliers or fulfillment partners.

Depending on the product and destination, carriers may include UPS, FedEx, USPS, freight carriers, regional carriers, or other delivery services.

The applicable carrier is determined based on the product, supplier, destination, size, weight, and delivery requirements.

7. TRACKING INFORMATION

Tracking information will be provided when it is made available to us by the supplier or carrier.

Customers may receive tracking information through email, the order-status page, or other shipping notifications.

Tracking information may take some time to update after a shipping label is created.

Certain freight or specialized deliveries may use appointment scheduling or other delivery communications rather than standard parcel tracking.

8. LARGE, HEAVY, AND FREIGHT DELIVERIES

Certain products sold by Man Cave Moguls may be large, heavy, oversized, or require freight delivery.

Freight deliveries may differ from standard parcel deliveries and may require:

  • A delivery appointment;
  • A valid customer telephone number;
  • Someone to be present to receive the shipment;
  • Curbside delivery;
  • Signature confirmation; or
  • Other delivery arrangements specified by the carrier or supplier.

Unless expressly stated otherwise on the applicable product page or during checkout, freight delivery should not be assumed to include inside delivery, unpacking, assembly, installation, placement in a specific room, or removal of packaging.

Customers are responsible for ensuring that the delivery location is reasonably accessible for the applicable delivery method.

9. DELIVERY INSPECTION AND DAMAGE

Please inspect your shipment and packaging as soon as reasonably possible after delivery.

For freight, oversized, or visibly damaged shipments, customers should inspect the shipment before accepting it whenever reasonably possible.

If there is visible damage to the packaging or product:

  • Take clear photographs of the packaging and product;
  • Retain the original packaging and shipping materials;
  • Note visible damage with the carrier when possible; and
  • Contact us promptly at support@mancavemoguls.com.

Damage, defects, incorrect products, or other delivery-related problems should be reported within 48 hours of delivery, as described in our Return & Refund Policy.

Please include your order number, photographs where applicable, and a description of the issue.

Do not discard damaged products or packaging until we or the applicable supplier advise you that doing so is appropriate.

10. LOST OR DELAYED SHIPMENTS

If tracking indicates that your shipment is significantly delayed, lost, or delivered but you cannot locate it, please contact us at support@mancavemoguls.com.

Before contacting us regarding a shipment marked delivered, we recommend:

  • Confirming the shipping address on your order;
  • Checking around the delivery location;
  • Checking with household members, neighbors, front desk personnel, or building management where applicable; and
  • Reviewing any carrier delivery information.

We will work with the applicable supplier or carrier to investigate eligible shipping issues.

The resolution of lost or missing shipment claims may depend on the carrier's investigation and applicable supplier procedures.

11. INCORRECT OR INCOMPLETE SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address and contact information during checkout.

Please contact us immediately if you discover an error in your shipping information.

Once an order has entered processing or has shipped, we may not be able to change the delivery address.

Additional costs resulting from an incorrect or incomplete address, refused delivery, failed delivery attempt, or required redelivery may be the customer's responsibility to the extent permitted by applicable law and the applicable carrier or supplier's policies.

12. REFUSED AND UNDELIVERABLE SHIPMENTS

If a shipment is refused by the customer or returned as undeliverable for reasons unrelated to damage, defect, or an error by Man Cave Moguls or the supplier, additional shipping, return freight, or redelivery charges may apply.

Any refund associated with a returned or refused shipment will be handled in accordance with our Return & Refund Policy and applicable law.

13. ORDER CHANGES AND CANCELLATIONS

Because orders may be transmitted to suppliers shortly after they are placed, requests to change or cancel an order are not guaranteed.

If you need to request a change or cancellation, contact us as soon as possible at support@mancavemoguls.com.

If an order has already shipped, it generally cannot be canceled and may need to be handled through the applicable return process.

Please see our Return & Refund Policy for additional information.

14. RETURNS

Shipping associated with returns, replacements, exchanges, damaged products, and defective products is governed by our Return & Refund Policy.

Do not ship a product back to Man Cave Moguls, Apollo Mac Enterprises, or a supplier without first receiving return instructions.

Return destinations may vary depending on the product and supplier.

15. SHIPPING RESTRICTIONS

Certain products may be subject to shipping restrictions based on size, weight, supplier limitations, carrier availability, geographic location, or applicable law.

If we determine after an order is placed that the product cannot reasonably be delivered to the provided destination, we may contact you to discuss available alternatives or cancel and refund the affected item.

16. CONTACT US

If you have questions regarding an order, shipment, tracking information, or delivery, contact:

Man Cave Moguls
Operated by Apollo Mac Enterprises
Email: support@mancavemoguls.com
Phone: 1-908-842-6813
349 Kinderkamack Rd
Westwood, NJ 07675
United States

When contacting us about an existing order, please include your order number.

17. CHANGES TO THIS SHIPPING POLICY

We may update this Shipping Policy periodically to reflect changes to our suppliers, carriers, fulfillment processes, products, or applicable requirements.

Updates will be posted on mancavemoguls.com with a revised Effective Date.